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Orders

Puppops Help Center FAQ articles for all existing order questions.

How do I check my order status and track shipment?

You can view, manage, and amend your orders by visiting your account portal. Additionally, you can view, manage, amend, or cancel your subscriptions here. For more questions about shipping and delivery, please reach out to us at [email protected], mes

What do I do if I have a problem with my order?

You can view, manage, and amend your orders by visiting your account portal. Additionally, you can view, manage, amend, or cancel your subscriptions here. For any outstanding questions or issues with your order, please reach out to us at help@puppops

How long does it take to get my order?

We aim for most orders to leave our distribution fulfillment center within 2 business days of orders being received, and orders are typically delivered within 3 days. Our full shipping policy can be found here.

Can I amend or modify my order?

Absolutely! You can view, manage, and amend your orders by visiting your account portal. Additionally, you can view, manage, amend, or cancel your subscriptions here. For any outstanding questions or issues with your order, please reach out to us at