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We accept refund requests within 30-days of your order date. We guarantee your pet will be obsessed with every bite, or we&apos;ll make it right. Need help? Contact&#xA0;<a href="mailto:help@puppops.com" style="text-decoration:none;">help@puppops.com</a>, message us directly using our chat during business hours, or visit our&#xA0;<a>Puppops Help Center</a>.

We accept refund requests within 30-days of your order date. We guarantee your pet will be obsessed with every bite, or we'll make it right. Need help? Contact help@puppops.com, message us directly using our chat during business hours, or visit our P

What's your refund policy?

Customer Service

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How do I contact customer support?

What is the Puppops Customer Happiness Guarantee?

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What forms of payment do you accept?

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Orders

How do I properly dispose of the shipping materials (E.g. dry ice, etc.)

Is your packaging recyclable?

How do I track my shipment?

Do I need to be home when my shipment arrives?

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Do you offer free shipping?

What is your shipping policy?

Where do you ship?

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How long does it take for my shipment to arrive?

Shipping & Receiving

What are the benefits of Subscribe & Save?

What are your discounts for Subscribe & Save orders?

What are your discounts for BYOBundle & Save orders?

How do I cancel my subscription?

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Can I skip a shipment?

Can I pause my subscriptions?

Subscriptions & Bundles

What are the nutrition facts for your allergy relief puppops called "Busy Bee"?

What are the nutrition facts for your anti-anxiety puppops called "Chill Pill"?

What are the nutrition facts for your brain & heart puppops called "Red Fish, Blue Fish"?

What are the nutrition facts for your gut health puppops called "Tum-Tum"?

What are the nutrition facts for your hip & joint puppops called "SQUIRREL!"?

What are the nutrition facts for your overall wellness puppops called "Chicken Soup"?

What are the nutrition facts for your skin & coat puppops called "One Fish, Two Fish"?

Nutrition Facts

What are puppops?

Do your products meet AAFCO-guidelines?

Are your treats formulated by a veterinarian?

Where are your products made?

How should I store puppops?

What is the shelf life of your products?

What if my dog doesn't like what I ordered?

Why do you call your products “purposeful”?

Do you offer sample packs?

Can dogs of all ages eat puppops?

Are your products allergen free?

Is there any risk of my dog overdosing on any of the supplements in your products?

What's your refund policy?Updated 9 months ago